Two operations in one
The front end is retail: counters, queuing space, offices and signage that must be clear to travellers. The back end is operational: vehicle storage, fuelling, washing, inspection and light maintenance. Customer flow and vehicle flow should not cross, and the layout needs to support quick returns and turnarounds.
Locations at or near airports have additional requirements for access, signage and approvals, so we work through the owner's tenant criteria at the outset.
What we build
Our interior crews build counters, back offices, key rooms and customer areas, with millwork, ceilings and finishes that suit the brand. Our electrical crew, led by a Master Electrician, installs power, lighting and signage, and may add EV charging as fleets electrify. Our low voltage group installs point-of-sale cabling, networks, queue displays, surveillance and access control for key cabinets.
Our mechanical crew installs HVAC and plumbing for the office and for wash bays, including drains, interceptors and water supply. Service buildings need heating, ventilation and durable floors, much like other vehicle facilities.
- Customer counters and signage
- Wash bay plumbing and drainage
- Fleet charging and site lighting
- Key control, cameras and networks
What to plan for
Peak demand drives design. Holiday and summer peaks put pressure on counters and returns lanes, while winter brings snow and ice to the lot. Plan for snow storage, drainage and lighting across the whole site.
Renovations typically need to keep operations running. We phase work around check-out and return peaks, and many tasks are done overnight. Brand standards, equipment lead times and landlord approvals should be settled before construction begins.
Opening on time
Rental brands tend to set firm opening dates for a location, often tied to a lease or an airport contract. We build the plan backward from that date, confirm approvals early and track long-lead items such as signage, counters and equipment.
A walk-through with the operator before opening catches small issues while there is still time to fix them.