Why renovate the teller line
Older teller lines were built for a different way of banking. Today, banks may prefer open counters, standing pods or universal workstations that put staff and customers on equal footing. Others add privacy screens, cash recyclers or digital displays.
A renovation can improve safety, accessibility and efficiency, and refresh the look of the whole branch.
What the work involves
Counters are removed or rebuilt, floors patched, ceilings adjusted and services moved. Each teller position needs power, data and often a phone or card terminal. Our electrical crew, led by a Master Electrician, rewires these circuits. Our low voltage team installs duress alarms, cameras and cabling.
Our carpenters and millwork team build counters with accessible heights, cash drawers and ballistic or security elements where specified. Our interior systems crew handles bulkheads, ceiling changes and feature walls.
- Accessible counter heights
- Power and data at every position
- Duress alarms and cameras
- Durable counter tops and finishes
Staging in a working branch
The teller line is usually the busiest area, so staging matters. Common approaches include building one half at a time, using temporary service counters or working over a weekend. We plan the approach with branch management and prepare materials off site to shorten time in the branch.
Planning for success
Confirm your counter design and suppliers early. Check floor conditions, since old flooring can conceal cabling and uneven slabs. We will review these points up front and give you a clear schedule, so the branch reopens as planned.
We can also help with decisions before work begins. Our project managers can compare counter options for cost and lead time, advise on how many positions the branch really needs and flag where older buildings may limit changes. A short planning phase usually saves much more than it costs, and it makes the renovation week itself far calmer.