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Leasing and sites

Landlord Work vs Tenant Work

A work letter or schedule in the lease divides construction between landlord and tenant. Reading it closely avoids arguments and surprise costs.

Landlord Work vs Tenant Work

The usual division

Landlords often deliver the building shell, base services and common areas. Tenants complete everything inside their premises, including partitions, ceilings, finishes, lighting and special systems.

Sometimes the landlord completes some items, such as washrooms or a rooftop unit, to a stated standard.

Words such as 'turn-key', 'vanilla shell' and 'as is' mean different things in different leases, so ask for a written definition of each.

Where gaps appear

Common gaps involve connection points. Who brings power to the space? Who extends the sprinkler main? Who provides a duct connection? If the lease is silent, cost often falls to the tenant.

Mark each service on the plan and agree in writing where the landlord's work ends.

A simple table in the work letter that lists each item and who pays can prevent most disputes before work begins.

Landlord Work vs Tenant WorkPHASE 1Site and leasePHASE 2Design and engineeringPHASE 3BuildPHASE 4OperateBUILD: TRADES ON THE PROJECTElectricalMechanical / HVACPlumbingLow voltage / securityInterior systemsCarpentry / millworkPainting / finishesDoors / hardwareSELF-PERFORMED BY HSM CREWS ON THIS TYPE OF WORK
How HSM delivers this work. Highlighted trades are self-performed by our own crews.

Coordinating schedules

If landlord work is late, your work is late. Ask for firm completion dates and consider remedies such as extra rent-free days.

Where possible, ask whether your contractor can carry out the landlord items too, so there is one team and one schedule.

Why contractor input helps

We read work letters with a trade's eye. Our electrical and mechanical leads can tell what a stated standard actually means once built, and which items need clarification.

Because we perform these trades ourselves, we can price landlord-side items too, when the landlord permits, and avoid duplicate coordination.

Keep a clear record

Sign off on completed landlord work with a joint walk-through, and note any deficiencies before you take over.

Keep photos from the walk-through. They are valuable if a defect appears later.

Questions we hear

What is a work letter?

It is the part of the lease or an attached schedule that sets out the construction each party will perform and pay for.

Can the landlord's work be done by your crews?

Sometimes, with the landlord's agreement. It can reduce coordination between teams.

Start a project

Talk to us before you sign the lease.

One contract, our own electricians and mechanical crews, and a space that is ready on handover.